Online Mobile Repair Service

In this blog, we will get to know what is online mobile service? Also, we will find the current scenario of online mobile services. Basically, online mobile repair service means the technique of providing mobile-related repairing services to the public online.

Current World’s Scenario 

In the worldwide context, the mobile repair industry has shown rapid growth with no sign of stopping. 

As the internet accessible mobile devices are expensive to buy so it’s much more likely that a consumer will repair instead of replacing their devices. 

According to the December 2020 Mobile User Statistics, more than 3.5 billion people use smartphones worldwide which is about 44.69% of the world's population owning a Smartphone. 

Due to the rapid use of smartphones, the repair industry has also proven very gainful. The repair industry has revenue of around $4 billion, and the annual growth rate is expected to be approx. 5.5% with a lot of profit. 

Moreover, the repair industry is expected to grow at an annualized rate of around 3.4%. Analyzing these data, we can conclude that the repair sector can have a great business scope in the coming days as well.

Current Nepal’s Scenario 

The increasing smartphone penetration in the Nepali market has increased the mobile business in Nepal. 

Smartphone users are excessively high, but the quality of repair service is regardless. 

However, the mobile repairing business in Nepal still has not flourished. Moreover, service providers are unable to meet the requirements of the consumers. 

Consumers are also not satisfied with those mobile service providers.  

Online mobile repair service is essential but in the context of Nepal, they are not enough, reliable, and genuine.

Problem Domain 

There are a lot of mobile repair service centers but most of the service centers are unable and not capable of providing genuine, reliable, and trustworthy services to their consumers. 

As people are also unaware of the importance of genuine products and the cons of the faulty assets to their devices, consumers themselves tend to damage their devices. 

The responsibility of Service centers is to provide customers with quality services and make them fully satisfied but most of them fail to remember their responsibility and intentionally tend to do fraud with their consumers which is harmful. 

Most mobile repair service providers only think about their personal benefit and their business growth. 

To gain that mark they knowingly or unknowingly tend to harm their consumers. They lack in the providing the quality repairing services.

Solution Approach 

The targeted problem domain can be fulfilled by decreasing the repair claim rate from the customers. 

As mobile devices are costly, consumers are able to replace them frequently. Consumers prefer repairing rather than replacement. 

So, it’s the prime duty of mobile repair service centers to help customers get their mobile devices serviced. 

For that, the customer must be guided correctly. Proper education and awareness must be provided to the consumers in order to identify genuine and fake products.

Genuine and Reliable parts and products should be provided to the consumers which will lead to the consumer's trust in the service center and ensures the safety of the consumer's device. 

Scope

Repairing and Servicing of mobile phones have a good market prospect all over the country. This business can be started with very little investment. 

Though branded companies have their own service centers, the demand for repairing mobile phones is very high therefore more service centers are required. 

Considering the evolvement of the use of mobile devices and their market scope, it carries huge market potential and can be termed as a good source of income. 

As the future of smartphones is great and hence the future of mobile repairing services is also great. 

Customers can get their devices repaired by being at their home, they do not need to visit the shop to get their device repaired. Also, saves valuable time and money. 

In addition, consumers can place their issues and problems with virtually no need to work around to find the perfect shop.